Returns Policy / Exchange Policy
Customer satisfaction is our number one goal. We strive to provide high quality jewelry at respectable prices and deliver excellent customer service to our entire Spirit Adornments family!
With this being said, due to the nature of our items we have a strict NO returns / exchanges policy at this time. This is a decision made in the interest of hygiene, as it is not safe to return any worn body jewelry and there is no way to prove that the jewelry remains unworn when returned. We hope you understand! If you have any questions about sizing please contact your local piercer or you can email us at firstname.lastname@example.org and we will do our very best to assist you in choosing the correct size! ♡
Incorrect or Defective Items
If you receive a damaged or incorrect item, contact us via email (email@example.com) as soon as possible within 3 days from the delivery date with your order number and photographs of the item.