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Shipping Policy

Shipping Times

*Please note that all shipping times are estimates and may vary based on location, weather, or holidays.

US Shipping:

  • USPS First Class Package (Estimated 3-7 Days) - $4.66
  • FREE USPS First Class Shipping on U.S. Orders over $30
  • USPS Priority Mail (Estimated 1-3 Days) - $8.98
  • USPS Priority Mail Express (Estimated 1 Day) - $27.66

International Shipping:

  • First Class Package International (Estimated 7-21 Days) - starting at $9, depending on location
  • FREE First Class Package International Shipping on orders over $50 (Estimated 7-21 Days)
  • DHL International (Estimated 2-4 Days) - starting at $48, depending on location

Processing Time

  • We aim to have every order processed within 24-48 hours of credit card approval, excluding weekends and holidays
  • Certain items will ship separately and take 7 days for processing and an additional 12-21 days to arrive in the U.S. (delivery times for international orders with these items vary greatly but usually fall between 10-40 days). These items will have a disclaimer in the description, by purchasing you understand these items will come separately and take longer to arrive than the rest of your order.

Disclaimers

  • We do not offer refunds for any shipments that are lost in transit. Once the package leaves our facility, it becomes the responsibility of the customer. More often than not, international deliveries are held at the local post office for pickup, so PLEASE be sure to check there before contacting us if you are still waiting for your order after 60 days from the shipping date. Plug the tracking number you are given into your countries postal service tracking- you will get more accurate results there than with the USPS tracking site once the package enters the destination country.
  • Depending on customs processing times, international packages may take up to 8 weeks to be marked as delivered in some cases.
  • Additional customs charges, fees or taxes may be due to your government when you receive your package. These charges are your responsibility and are decided by the country of your residence. These charges are NOT included in the cost of shipping during checkout and no refunds will be given to cover these charges. The shipping charges you paid at the time of your purchase are those charged to us from our mail carrier, not your country of residence.
  • Do not hesitate to contact us via email- we will do our best to help!